Overload

Support

We're a small team. Email replies usually land within 2 business days.

Need help? Email support@tryoverload.app — or use Profile → Send Bug Report inside the app to send context automatically.

Frequently asked

How do I delete my account?

Open the app → Profile tab → scroll to Delete Account. This wipes your workouts, routines, body stats, and AI Coach history, then deletes your sign-in. There is no undo.

How do I export my data?

Email support@tryoverload.app from the account you'd like to export. We'll send you your data within 30 days as a JSON file.

Can I use Overload without an account?

Yes — there's a guest mode. Your data lives only on your device. Sign in to back it up and sync across devices.

What does the AI Coach actually see?

It receives a summary of your recent workouts so it can answer in context, plus the messages in the current conversation. It does not see other users' data. Anthropic, the inference provider, does not train on customer API content.

Why don't I see my data on a new device?

Sign in with the same Apple / Google / email you used originally. Your data is keyed to your account, not the device.

The app crashed / something is broken.

Use Profile → Send Bug Report inside the app — it includes app version, OS, and device model. We use those to reproduce.

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